Strategic CRM that grows with your brand
Helping ecommerce brands turn one-time buyers into loyal, high-value customers through smart, scalable retention strategies.
Let’s Turn Your Audience Into Advocates
We help businesses of all sizes, from nimble startups to global brands, turn customer data into meaningful growth. My passion is helping companies unlock the full value of their audience through smart segmentation, automation, and retention-first thinking.
Let’s build something powerful together.
Strategic Thinking
Helping brands design smarter CRM that drives retention and revenue.
CRM roadmapping & lifecycle planning
Post-purchase, winback & loyalty strategy
Segmenting for behaviour, intent, and value
Content audits & journey mapping
Channel prioritisation (email, SMS, push)
Executional Excellence
From flows to campaigns, we bring hands-on experience with premium delivery.
Automated flow design & build (Klaviyo)
Campaign planning, build & QA
A/B testing & creative experimentation
Form & popup setup for list growth
On-brand messaging & copywriting
Performance & Insight
Turning performance data into meaningful action and ongoing improvement.
Revenue and RPR tracking
CRM reporting dashboards
Segmentation performance reviews
Continuous testing & optimisation
Recommendations backed by results
